“As a result of a scope change on [SoundLink Max], the UX team rallied around the pivot by advising on options to pivot to, and based on historical studies earlier in the program. This was an intense sprint for 2 weeks, evaluating options and critically thinking through each option to help guide the team on viable fathers for program objectives, with modeled screens and user-flow scenarios. Were it not for this quick and intensive effort, the [SoundLink Max] program (and consequently, [SoundLink Flex 2]) would not have been able to pivot to a clear new target, nor had succinct inputs to engineering functions to allow progress. This team’s quick actions is at the forefront of the overall agility story for the team.”

- Jason Brisbois (Product Manager)

Olivia has worked tirelessly to troubleshoot complex, urgent issues in the BT speaker space over the last several months. She approached each of these with a calm, confident mindset and a collaborative attitude. She appropriately challenged the status quo when the experience was at risk. Her quick thinking and agile resolve prioritize the user resulted in the best experience design we could offer our users under the circumstances. 

- Kelly Capek (Senior UX Design Lead)

Olivia put in extra time and effort over the course of many weeks to help deliver the refresh SW candidate for [SoundLink Flex 2].

  • Pete Ozug (Engineering Project Mgr and Program Mgr)

Olivia helped make our virtual holiday party a success! This helped foster an inclusive org dynamic as well as helps to build a close collaborative team!

- Kellie Allard (Manager, UX Technical Writing)

“Spoke up and challenged the prevailing perspective. Stayed laser-focused on the user."

- Douglas Reynolds (Senior UX Product Design Lead)

Olivia has always provided an extra look and help on documentation and has been a wonderful thinking partner sailing through all sorts of edge case scenarios. She helped me safe-land in the program and has always kept a positive note, lifting the old of any meeting she is in. 

- Hyun Doug Kim (Senior UX Product Designer) 

The UX team working through the speaker Linking / Shortcut change request on [SoundLink Max] and [SoundLink Flex 2] did an exceptional job navigating the many questions, opinions, corner cases, and workload that came with this quick change in direction. 

- Brian Austin (Engineering Project Manager)

I want to take this opportunity to thank and acknowledge your efforts for driving UX design associated with the Speaker Category on Spitfire platform. I sincerely applaud your ability to draft requirements in complete details for all the possible use cases of the product (even for the complex features like [speaker] Linking0. You have shown right intentions with respect to customer experience when it came to negotiate certain UX requirements with the engineering team to drive product launches with the schedules in mind as well. I strongly believe engineering team and UX team worked in close association with each other with regards to adding/reducing right set of negotiated requirements keeping customer experience in mind which was a key part of why we could deliver both the products on schedule with highest attainable quality. 

One thing that amazed me is your ability to grasp the hight level technical details / key points even when the discussion / negations with the engineering got too technical. 

Congratulations and big thank you on delivering [SoundLink Max] and [SoundLink Flex 2].

- Jayesh Dilip Sarode (Software Engineer)